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What Employees Really Want in 2018…

What Employees Really Want in 2018… What do employees really want? It seems that the first, gut-level response to this question is always – MORE MONEY! I know this is something I hear from my clients a lot. They have a problem employee and one of the main contentions from the employee’s perspective is that they aren’t paid enough. Have you ever given a raise to a problem employee? (By the way, “problem employee” is someone who you have determined has an attitude problem, not a skills, knowledge or behavioral limitation.) Do you know what happens when you do? For a little while, they are appeased. You seem to have scratched where they itched. But within a very short time, the grumblings start again. Now it’s something else. Their attitude goes back to where it was and in short you haven’t solved a problem. Now you’re just paying more for it. The reason for this – and it may be hard to accept at first – compensation and job satisfaction rarely have little to do with each other. This isn’t to say that people don’t want to be fairly compensated for the work they do. It’s just that there are more important things nowadays that lead to job satisfaction. In 1995, a survey was conducted of Fortune 100 employees. It asked what individuals were motivated by. (Stay with me here…we’ve got more current data coming.) The results were ranked in this order: 1. Wages/Benefits 2. Recognition 3. Task/Job interest 4. Good management 5. Workplace flexibility This survey was conducted again in 2005 and the results were very interesting. While Task/Job Interest moved up to #1 and Recognition remained at #2, Wages/ Benefits were a distant third. When this study was conducted again in 2015, with more than 500 organizations and 200,000 respondents, the research found that the number one thing employees cite as their strongest motivator at work is Peer Motivation: the drive to help their team succeed. Here is what rounded out the top five… 1. Peer motivation 2. Opportunities for growth 3. Strong work culture 4. Engaging, interesting work 5. Being involved, being in on things When I worked for a consulting company prior to starting my own company, I was hired at a salary about $10,000 less than I wanted to make. This company was very focused on the professional and personal development of their employees. They gave me many opportunities for advancement, a great working environment, and flexibility in my work schedule. Do you think I harbored resentment because I was making less than I wanted? No, I actually felt blessed to go to work every day. Then after September 11th of 2001, when the company had to make a 10% pay cut across the board, do you think we became a bunch of disgruntled employees? No again. We all recognized what a good thing we had and committed to pulling together to improve the financial situation of the company. On the flip side, I have a client who has continued to pony up money for an employee who – while technically gifted – has a very bad attitude. From concessions they’ve made for her to perks in compensation, nothing has changed her attitude. I finally asked my client if they thought giving her an extra $200 per week would make her happy. They had to admit that, no, in the long run, it wouldn’t make much difference. So what does this mean as an employer? First and foremost, stop throwing money at employees who have attitude problems. Wouldn’t your money be better spent on top performers, incentives, and compensation for performance? Look at the people in your organization who are...

[Note from Nancy] Employee Engagement: just the Flavor-of-the-month?

[Note from Nancy] Employee Engagement: just the Flavor-of-the-month? Admit it. “Employee engagement” is, at this point, an overused term. Not to mention, a flavor-of-the-month consulting concept and the root of many misguided organizational initiatives. So when I tell you it’s the topic of this month’s Wizard Wisdom and you’re skeptical, I understand. Yet earlier this year, when Gallup released its annual report on employee engagement as it does every year, and it included the simple tool they claim “can quickly determine where your workforce stands,” I knew I had to revisit it for my company, as well as my clients. This tool (a 12-question assessment I’ll be posting soon) is something I first wrote about in 2008. Back then, I could still remember what it was like to be an employee. And as I answered those 12 questions for myself, I realized for the jobs where I could answer a resounding “yes” to most of the questions – I had been a stellar employee. For those jobs where I couldn’t give a positive answer to the questions, I was less than productive, certainly not stellar, and at times even disgruntled (yes – Me!). It doesn’t take a Rocket Scientist to figure out that when people are happy at work – they are in fact better employees. And yet, it seems that what we think will make us happy has changed! In the first article, What Employees Really Want in 2018, I share survey results from 1995, 2005, and 2015. If you manage people or own a business, you might not be surprised to see the difference 20 years has made, as you’ve likely been experiencing it along the way. The question is, are your management philosophies, strategies and techniques keeping up with the reality? Or are you doing the same thing day in and day out expecting different results? (The definition of insanity, by the way.) The one thing we all seem to be able to agree on is that the workforce has changed. The question is…what are you going to do about it?   Nancy Roberts The DISC Wizard   P.S. If you can’t wait to receive the assessment, simply email info(at)discwizardonline(dot)com and I’ll send it to you right...

A powerful way to start 2018!

To me, there is nothing more exciting than the beginning of a New Year. A clean slate with the possibility of a major DO-OVER from the previous year. Yet there is also nothing so disheartening as to watch the months go by without much changing in your life. So years ago, I created a ritual to start the new year powerfully by “cleaning up” some of my regrets and distractions from the previous year, acknowledging all that I did accomplish and setting my intentions for the year to come. To me, it’s the perfect way to start each New Year. Here is how I do it if you think you’d like to give it a try. Get a journal or notebook that you can keep handy throughout the year (you will want to look at this often) and capture:   Top 25 Accomplishments from the Previous Year.    Sometimes I capture these throughout the year when I think of them, but the best thing for me is to look at my wall calendar where most significant events are captured. Items that you’ve tracked may include workshops attended, salary increases, weight loss, personal and professional goals accomplished, new activities, awards or recognition received. But don’t forget things like new positive habits picked up, bad habits eliminated, relationships renewed or strengthened. If you’re not too hard on yourself, you’ll find 25 easy to come up with.   Top 10 Distractions from the Previous Year. This is a tough one. Mostly because we don’t necessarily want to acknowledge what distracted us from our goals. (Also, this list is only pertinent if you have well-defined goals.) But this is also one of the most valuable exercises because it is a great reminder for the year ahead to not let the same thing distract you again. Ever since I started my business, many opportunities come my way. I am very grateful for these and in the beginning, when I was unclear about the direction of my business, I went down the path of quite a few opportunities that didn’t turn out to be right for me. I failed to evaluate them properly from the beginning. When these showed up on my list of distractions a couple years in a row (they all looked different at the time!) it was a huge lesson staring me in the face – and I got much better about letting erroneous opportunities take me off course. So capture your distractions. These may include other people, worries, conflicting priorities, lack of organization, or lack of boundaries.   Top 10 Goals for the New Year. This should be fun to complete. This is your time to plan the next year and what you want on your list of accomplishments at the end of it. This is not the time to beat yourself up over everything you didn’t complete last year. Let that stuff go. Resist putting it on your list again unless it’s something you really want to do. Is there anything you’ve been wanting to do for the longest time? For me, it was skiing. For YEARS, I’d been saying I wanted to ski. Living in the Northeast, I figured I’d better find a way to enjoy the winter. One year, I thought to myself, “Self, you’ve only got one more month to make it a reality this year”. I put the intention out there to find someone to ski with and within the hour a girlfriend of mine invited me skiing. I spent a few days in Holiday Valley right before the holidays and I loved it. So besides your professional goals (salary, new job, more clients, etc.) and...

[Tips] DISC Gift Giving Guide

One of the tenets of all major religions is a version of the Golden Rule, “Do unto others as YOU would have them do unto YOU.” This may be a fine principle to follow with general acts of kindness, but it can be the kiss-of-death when it comes to gift giving.  Why? Because it’s all about you!  Getting your significant other the brand new iGadget that you’ve been dying for is likely to be met with that said gadget being used to look for future significant others when you are no longer around. So when it comes to giving the perfect gift, follow the Titanium Rule, “Do unto others as THEY would have done unto THEM.” Best way to do this?  Use their DISC Style as a guide.     If you aren’t sure the DISC style of your recipient, here are some style-proof gifts that just about anybody can enjoy: −> Candles, lotions and oils −> Portable power bank −> Planner / journal / notebook −> Massaging/warming seat cushion −> YETI Rambler Vacuum Bottle And when in doubt, don’t underestimate the appreciation of Starbucks or Amazon.com gift cards. One thing you can do to personalize these more “impersonal” gifts is to make a recommendation with them. With the Starbucks card, ask them to go with you and try your favorite drink or with the Amazon card, recommend a book you think they would enjoy. Happy...

[Self-Assessment] 16 Questions to Determine Your Shopping Style (and some tips to keep your sanity)

[Self-Assessment] 16 Questions to Determine Your Shopping Style (and some tips to keep your sanity) “How we do anything is how we do everything…” Behavioral research shows that behavior is predictable upwards of 90% of the time.  Meaning, that without a lot of thought and consideration, we usually do what we have always done.  Let’s see if how we shop is consistent with our DISC style. For each of the following statements, select the letter A, B, C or D if that statement describes the way you prefer to shop. Don’t think too long about a question; go with your first reaction.  Scoring is at the end. 1)    I tend to buy for everyone else before myself. (C) 2)    I power shop.  (A) 3)    I like things that come with a warranty or guarantee of some sort. (D) 4)    I love fun clothes. (B) 5)    I know what I want when I walk in and I don’t need help.  (A) 6)    I find I buy pretty much the same brands over and over. (C) 7)    I like other people’s opinions…even the sales-person.  It helps me to know they think something looks good on me. (B) 8)    I like to look “squared away.” I like to buy good fabric and tailored clothes. (D) 9)    I like shopping with my friends. (B) 10)  I like comfort and things which don’t jump out at people. (C) 11)  I despise browsing.  I mean, what’s the point if you’re not ready to buy? (A) 12)  I am cautious of outlet houses and discount stores, as the clothes may be seconds but not be labeled that way. (D) 13)  I like to budget 4 times a year for clothes. (C) 14)  I enjoy online shopping.  (A) 15)  I love Black Friday!  The buzzing energy of the crowd is exciting. (B) 16)  I check out many options on the web before I decide to buy. (D) YOUR Shopping Style: Add up you’re A, B, C and D’s.  Your most often picked letter corresponds to your DISC Style.   A’s = Dominance. You start early and make fast decisions, purchase it, and move on.  When all else fails, you give gift cards.  After all, you have many more tasks to accomplish than just shopping. B’s = Influence. You get into the holiday season and love all the parties and festivities.  You do most of your shopping the final few days before Christmas.   And who needs a list?  The last minute adrenaline rush makes it that much more exciting.   And forget about sticking to a budget! C’s = Steadiness. You want the holidays to be special, and you want just the right gift for everyone – something your family and friends will treasure and remember forever.  So you make your plan and get to work! D’s = Compliance. Your shopping was done long ago. You prepared your list, and researched the best deal on the internet, so as to get the best value.  Gifts of good quality, educational and practical are also at the top of your list. For tips on how to keep your sanity while approaching this holiday shopping season, keep reading… DISC Tips for Shopping Sanity Dominance TIP: Remember that this isn’t how the other three styles like to shop so the best plan is to shop alone or “divide and conquer.”  Drop the others off while you go do some other errands or activities.  That way, you aren’t impatiently waiting around for them imitating The Grinch. Influence TIP: To bring fun and a little structure to your shopping, find another High I friend who likes to shop as much as you and make a day of it.  Brunch, shopping, mani’s/pedi’s, more shopping.  You could be mostly done in a...

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