Case Study: Separation

The Situation:

Superior Health Linens reached out to us with a difficult situation. According to the CEO, their HR Manager had become overly involved in the lives and circumstances of employees.

She interpreted her role as a “mother hen” protecting and defending the employees. This became a problem when Ms. Rodriguez would publicly challenge and confront other Supervisors on how they dealt with and communicated to employees.

The DISC Wizard was asked to come in to assess the HR Manager, evaluate the situation and offer a course of action that would honor the interests of all parties.

The Solution:

This assessment showed that the HR Manager had a passionate desire for helping others and believed it was always the right thing to do. Her behavioral style made her very compassionate and empathetic towards others. (This combination of values and behavior is often found in non-profit or volunteer organizations.)

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