A long-time client reached out with that familiar, pre-review dread — the feeling leaders get when they know the conversation might drift into territory they can’t budget for, can’t justify, and can’t wiggle out of without disappointing someone important. The client...
The DISC Wizard Blog
Elphaba or Glinda? What Your Witch Type Says About Your Leadership Style
With Wicked: For Good flying into theaters this Friday, it's the perfect time to ask: 🧹 Are you more Elphaba… or Glinda? No matter which side of the broomstick you ride, your personality has power — and just like the witches of Oz, your unique strengths (and blind...
TriMetrix Tales: When the Data Predicted Disaster (and Got Love Instead)
My husband and I met at a TriMetrix training.I know – it sounds too ironic – but it’s true. Back in 2013, both of us were sitting in a TTI class learning how to debrief the TriMetrixHD – the very model that would one day reveal our supposed “incompatibility.”We didn’t...
TriMetrix Tales: When the Recruiter Overrode the Red Flags
Hiring a General Manager should have solved problems — not created new ones. Yet this fourth-generation, family-owned company learned the hard way that when culture and motivators collide, even a résumé full of wins can turn into a costly mismatch. The SearchMy client...
TriMetrix Tales: The “Perfect” Business Manager Hire
The Situation When I first sat down with the owners of a family-owned commercial refrigeration company, they were at a crossroads. The husband-and-wife team was ready to retire, but they didn’t have anyone in place to carry the business forward. They had great people...
TriMetrix Tales: When Sales Swagger Isn’t Enough
The Sales Candidate Who Seemed Like a Sure Thing Every hiring manager has had that moment: the candidate walks in and immediately fits the mental picture. The handshake, the confidence, the energy. That was this candidate. He was a sales consultant (and owned his own...
TriMetrix Tales: When the Heir Has a Different Dream
Succession planning in family businesses is never simple.Parents dream. Children inherit expectations. And somewhere in the middle sits the reality of what drives job satisfaction and fulfillment. This is the story of a father, a daughter, and the discovery that...
TriMetrix Tales: When Empathy Overshadows Accountability in HR
Letting someone go is never easy. Especially when the person is well-liked, deeply caring, and believes they’re doing the right thing. This is the story of how one company faced that challenge — and how a TriMetrix assessment revealed why the misalignment could not be...
TriMetrix Tales: From CSR Candidate to Right-hand
Some hires simply click. When Kelly first came through our client's hiring process, our feedback was immediate: “This one looks like she would be a rockstar customer support person.” Polished, kind, and thoughtful in her responses, she had the presence you want for...
TriMetrix Tales: Strong Skills, Wrong Motivation… A Branch Manager Misfit
Hiring isn’t just about what people can do. It’s about what they’re driven to do. This case highlights what happens when a candidate’s skills and style look right on the surface, but the motivators underneath tell a different story. The Interview & First...










