Question from James P.:“Our organization has invested in a lot of training over the years and, if I’m being honest, we don’t see much of a return. There is always a short-term burst of morale, I suppose, but it doesn’t last. Before we finalize our training budget for...
When you think of a part of your life where you're experiencing great success, it’s likely that you’re already practicing and exhibiting high Emotional Intelligence (EQ). Emotional Intelligence is the key to navigating relationships and managing difficult situations...
When it comes to Emotional Intelligence (EQ), there are plenty of misconceptions that prevent individuals and organizations from realizing its full potential. In a previous discussion, we touched on two of the most pervasive myths: that EQ is solely about...
First, it was Total Quality Management (TQM), then it was Change Management, followed by Leadership Development, Sustainability, and now Diversity, Equity, and Inclusion (DEI). These are just a few of the training and development “movements” that have swept through...
If you’ve ever worked with me or heard me speak, you may recall my all-time favorite (and most often used) mantra: “If it triggers me, it’s about me.” Let me explain this with an example. Suppose someone calls you "fat." If you’ve struggled with weight or body image...
I got in “trouble” yesterday because I referred to a group of our younger staff as “millennials”. I wasn’t saying anything derogatory to them, rather asking the question, what do they want from their work? Apparently, I misspoke and don’t know if I’m confused or just...
Since younger generations are never going away (and more and more are coming all the time), it’s time to take action (Get off your ass-ets) to find out what those of the younger generation really want from their work and how to reward them for what they are motivated...
While we may wish that the younger generation would change, there is only one thing we can control: How we interact with them. So if hiring and retaining younger workers is a part of your overall strategy (and it better be!), there are a few steps we can take to...
Recently, several companies reached out to me for generational training, namely, how their managers can better engage and retain the new, younger workforce. Some wanted specific skills and word tracks that would work with younger people, others wanted more of a...
Dear DISC Wizard, As we navigate through this unprecedented time period, I’m disheartened by how different people are reacting. It’s hard for me to wrap my head around the panic and selfishness that I’m seeing. Any advice? ~ Clara J. Dear Clara, Believe it...
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