In your previous article we discussed the first three dysfunctions from Patrick Lencioni’s book “The Five Dysfunctions of a Team.” The first three dysfunctions were: Absence of Trust Fear of Conflict Lack of Commitment Without gaining others commitment, you have an…...
The DISC Wizard Blog
Is your team dysfunctional?
Think of the best team you’ve ever been on? What were some of the qualities the team exhibited? Trust? Communication? Supportive? Leadership? Accountability? Fun? Vision? Clear goals and objectives? Development opportunities? Now think of the worst team...
Branding or people development – where to spend your money?
Back in 2008, at the beginning of the economic downturn, Pepsi decided to pour $1.2 billion over three years into a rebranding strategy that included sweeping changes to its logos, packaging, marketing, etc. I’m always amazed at what companies choose to spend their...
What do your employees really want?
When I worked for a consulting company prior to starting my own company, I was hired at a salary about $5000 less than I wanted to make. This company was very focused on the professional and personal development of their employees. They gave me many opportunities for...
Do employees really just want more money?
When asked what do employees really want, the first gut response to this question is – MORE MONEY! I know this is something I hear from my clients a lot. They have a problem employee and one of the main contentions from the employee’s perspective is that they aren’t...
The cost of employee disengagement
In the previous article, we talked about managers using Privacy, Curiosity, Facts and Agreement to handle difficult conversations with employees. Who do you need to be having difficult conversations with? Each and every employee who isn’t fully engaged in the work...
Two essential tips to handle difficult conversations
When dealing with such topics as performance or employee behavior, supervisors and managers would be wise to use the formula PCFA. PRIVACY – Always hold critical conversations in private. This shows respect for the person you are addressing. It should never be the...
The #1 mistake managers make when managing
One production facility in Mississippi thought that supervisor training was their number one organizational need. When I probed further, I found that they were receiving many complaints from their employees as to how the supervisors spoke to them. The supervisors...
Top 7 Ways That Business is Just Like Golf
Golf and business have been inextricably linked for more than a century. Executives seem to be as comfortable conducting business against the serene backdrop of a rolling fairway as they are within the boardroom. Golf reigns as Corporate America's No. 1 pastime. But...
Trust or Ruthless Management (or somewhere in the middle)?
Have you ever heard the Proverb “there is nothing new under the sun?” This balance of trust and accountability has been addressed many times before. In Stephen Covey’s book “The Seven Habits of Highly Effective People,” he shares a model for delegation that includes...
