by Nancy Roberts | Jan 7, 2025 | Blog Posts
Question from James P.:“Our organization has invested in a lot of training over the years and, if I’m being honest, we don’t see much of a return. There is always a short-term burst of morale, I suppose, but it doesn’t last. Before we finalize our training budget for...
by Nancy Roberts | Dec 24, 2024 | Blog Posts
When you think of a part of your life where you’re experiencing great success, it’s likely that you’re already practicing and exhibiting high Emotional Intelligence (EQ). Emotional Intelligence is the key to navigating relationships and managing difficult...
by Nancy Roberts | Dec 10, 2024 | Blog Posts
When it comes to Emotional Intelligence (EQ), there are plenty of misconceptions that prevent individuals and organizations from realizing its full potential. In a previous discussion, we touched on two of the most pervasive myths: that EQ is solely about...
by Nancy Roberts | Nov 25, 2024 | Blog Posts
First, it was Total Quality Management (TQM), then it was Change Management, followed by Leadership Development, Sustainability, and now Diversity, Equity, and Inclusion (DEI). These are just a few of the training and development “movements” that have swept through...
by Nancy Roberts | Nov 7, 2024 | Blog Posts
If you’ve ever worked with me or heard me speak, you may recall my all-time favorite (and most often used) mantra: “If it triggers me, it’s about me.” Let me explain this with an example. Suppose someone calls you “fat.” If you’ve struggled with weight or...
by Nancy Roberts | Dec 21, 2021 | Blog Posts
I got in “trouble” yesterday because I referred to a group of our younger staff as “millennials”. I wasn’t saying anything derogatory to them, rather asking the question, what do they want from their work? Apparently, I misspoke and don’t know if I’m confused or just...
