by Nancy Roberts | Dec 19, 2017 | Blog Posts
One of the tenets of all major religions is a version of the Golden Rule, “Do unto others as YOU would have them do unto YOU.” This may be a fine principle to follow with general acts of kindness, but it can be the kiss-of-death when it comes to gift giving. Why?...
by Nancy Roberts | Dec 12, 2017 | Blog Posts
“How we do anything is how we do everything…” Behavioral research shows that behavior is predictable upwards of 90% of the time. Meaning, that without a lot of thought and consideration, we usually do what we have always done. Let’s see if how we shop is consistent...
by Nancy Roberts | Dec 5, 2017 | Blog Posts
Dear DISC Wizard, The holidays are coming up and as you know, that means time spent with family who we may not have a lot in common with. I find myself getting anxious just thinking about how to keep everyone busy and happy. ~ Sharon B. Dear Sharon, It was Ram Dass...
by Nancy Roberts | Nov 28, 2017 | Blog Posts
This time of year, everyone encourages us to be thankful for the good in our lives. Holidays, by their very definition, should be a time of reflection and gratitude. So how is it that this time of year sometimes becomes the most stressful of all? Relatives to go...
by Nancy Roberts | Nov 16, 2017 | Blog Posts
Recently, I had a very tense conversation with a direct report of mine. He seemed very shut down, defiant almost. I decided to ask him straight out if he trusted me and what I was saying. Though he seemed a bit taken back by my question, he answered...
by Nancy Roberts | Nov 14, 2017 | Blog Posts
Due to the personal nature of this case study, the company and names have been removed. The SITUATION: The owners of a Stage 4 manufacturing company were facing mounting complexity. Not unusual for a growing family-owned, second generation company. What...