[Case Study] Dreading a performance review?

The SITUATION: A client reached out to me one day with a dilemma. “I’m heading into a performance review later this week with a great employee who was given a significant pay raise last year. If she expects the same raise this year, it will put her above the pay grade...

How a Manager took the wind out of my sails

You may have heard me tell the story of how when I started my business, with very little experience in selling my services and unable to pay my bills, I had to go get a part-time job bartending. A few articles ago, I shared how I got hired at a TGI Friday’s by a new...