What DISC Style Makes The Best Leaders?

Years ago, I was approached by a new client to coach an Engineering Manager they had just hired a few months prior. Although his day-to-day tasks on certain projects were completed sufficiently, they weren’t seeing the “leadership potential” they had hoped to see when...

Managers…Are You Stingy With Praise?

Quick! Think of the best coach, manager or teacher you’ve ever had. Now think of some of the characteristics that made them the best. Chances are they were knowledgeable, good communicators, and great at giving constructive criticism. But I also bet they were good at...

Mean Girls – in the Workplace?

In the past month, I’ve had two clients contact me with almost the exact same problem. A female employee, newer to the job, was quitting or had quit because of two other women in the office excluding them, not supporting them, and essentially, being mean. I have to...

How To Handle Stinging Criticism

Usually when I publish an article or blog post, I get very positive feedback.  Everything from “you go girl” to “that was exactly what I needed to hear.”   However, once in awhile someone will react badly to something I’ve written and take the opportunity to let...

Layoffs – How to Avoid Adding Insult to Injury

This week, I borrow some great advice from Joseph Grenny, co-author of “Crucial Conversations.”   Q: Dear Joseph, Our company probably has layoffs coming up. Some employees will lose their jobs, and most remaining employees will have to take on extra work to keep...