by Nancy Roberts | Jun 3, 2014 | Blog Posts
When I worked for a consulting company prior to starting my own company, I was hired at a salary about $5000 less than I wanted to make. This company was very focused on the professional and personal development of their employees. They gave me many opportunities for...
by Nancy Roberts | May 27, 2014 | Blog Posts
When asked what do employees really want, the first gut response to this question is – MORE MONEY! I know this is something I hear from my clients a lot. They have a problem employee and one of the main contentions from the employee’s perspective is that they aren’t...
by Nancy Roberts | May 20, 2014 | Blog Posts
In the previous article, we talked about managers using Privacy, Curiosity, Facts and Agreement to handle difficult conversations with employees. Who do you need to be having difficult conversations with? Each and every employee who isn’t fully engaged in the work...
by Nancy Roberts | May 13, 2014 | Blog Posts
When dealing with such topics as performance or employee behavior, supervisors and managers would be wise to use the formula PCFA. PRIVACY – Always hold critical conversations in private. This shows respect for the person you are addressing. It should never be the...
by Nancy Roberts | May 6, 2014 | Blog Posts
One production facility in Mississippi thought that supervisor training was their number one organizational need. When I probed further, I found that they were receiving many complaints from their employees as to how the supervisors spoke to them. The supervisors...
by Nancy Roberts | Apr 29, 2014 | Blog Posts
Golf and business have been inextricably linked for more than a century. Executives seem to be as comfortable conducting business against the serene backdrop of a rolling fairway as they are within the boardroom. Golf reigns as Corporate America’s No. 1...
