by Nancy Roberts | Jan 7, 2019 | Blog Posts
For years, in the Organizational Development world, we have taught from the premise that if everyone can suspend their stories and opinions and get to a set of facts that we agree upon, then we would all see the same thing and come to an agreement. Boy have times...
by Nancy Roberts | Nov 20, 2018 | Blog Posts
Back in 2008, I was asked to speak at a CEO Summit in Boston on the topic of my then new book “The Little Red Book of Hiring & Firing.” After I shared how I help companies hire the right people, we turned to the often-difficult topic of firing. I posed the...
by Nancy Roberts | Nov 13, 2018 | Blog Posts
One of the main jobs of a manager is to have frequent performance discussions with their employees. It sounds so basic and that is probably why it’s the most overlooked behavior or skill of good managers. Simply put, you must talk to your people. You may be thinking...
by Nancy Roberts | Nov 8, 2018 | Blog Posts
Dear DISC Wizard, You recently did training with our leadership team and I was impressed by the E+R=O formula. It made so much sense to me when I learned it and I was really excited about applying it when I got back to work. Turns out, it’s much harder than I thought....
by Nancy Roberts | Oct 31, 2018 | Blog Posts
Depending on your personal style and experience, you may go one of three directions when handling difficult conversations. On one side of the spectrum we have silence, on the other side violence, and when we strike a balance between the two, we have dialogue. Take the...