by Nancy Roberts | Aug 15, 2025 | Blog Posts
Hiring decisions aren’t just made in the interview.Sometimes, they’re made in the moments after — when the true behavior starts to emerge. This case? A textbook example. The Interview The candidate was polished and prepared.She impressed in the interview, brought in...
by Nancy Roberts | Aug 6, 2025 | Blog Posts
A TriMetrix Tale of Team Misalignment, Emotional Bias, and Hard Truths From the outside, JT looked like a high-potential leader. She was smart. Detail-oriented. Experienced in finance. She even described herself as “passionate about teaching others how to make better...
by Nancy Roberts | Aug 3, 2025 | Blog Posts
We’ve all had that moment in an interview – the candidate is warm, engaging, and genuinely likable. Your instinct says, “She’s the one.” That’s exactly what happened with one of our clients hiring for an Office Manager role. The candidate had a high I/S...
by Nancy Roberts | Aug 1, 2025 | Blog Posts
Even experienced hiring managers can get blindsided. In one recent case, a client was hiring for a sales role. The candidate came highly recommended. His interview went well. His references were solid. He said he wanted the job. But within weeks of being hired, things...
by Nancy Roberts | Jan 7, 2025 | Blog Posts
Question from James P.:“Our organization has invested in a lot of training over the years and, if I’m being honest, we don’t see much of a return. There is always a short-term burst of morale, I suppose, but it doesn’t last. Before we finalize our training budget for...
by Nancy Roberts | Dec 24, 2024 | Blog Posts
When you think of a part of your life where you’re experiencing great success, it’s likely that you’re already practicing and exhibiting high Emotional Intelligence (EQ). Emotional Intelligence is the key to navigating relationships and managing difficult...
