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Debunking Common Misconceptions About Emotional Intelligence

Debunking Common Misconceptions About Emotional Intelligence

by Nancy Roberts | Dec 10, 2024 | Blog Posts

When it comes to Emotional Intelligence (EQ), there are plenty of misconceptions that prevent individuals and organizations from realizing its full potential. In a previous discussion, we touched on two of the most pervasive myths: that EQ is solely about...
The Enduring Power of Emotional Intelligence in the Workplace

The Enduring Power of Emotional Intelligence in the Workplace

by Nancy Roberts | Nov 25, 2024 | Blog Posts

First, it was Total Quality Management (TQM), then it was Change Management, followed by Leadership Development, Sustainability, and now Diversity, Equity, and Inclusion (DEI). These are just a few of the training and development “movements” that have swept through...
How Triggers Reveal Your Emotional Intelligence and Boost Self-Awareness

How Triggers Reveal Your Emotional Intelligence and Boost Self-Awareness

by Nancy Roberts | Nov 7, 2024 | Blog Posts

If you’ve ever worked with me or heard me speak, you may recall my all-time favorite (and most often used) mantra: “If it triggers me, it’s about me.” Let me explain this with an example. Suppose someone calls you “fat.” If you’ve struggled with weight or...
Are you working with and managing different generations? Read on to learn what NOT to do…

Are you working with and managing different generations? Read on to learn what NOT to do…

by Nancy Roberts | Dec 21, 2021 | Blog Posts

I got in “trouble” yesterday because I referred to a group of our younger staff as “millennials”. I wasn’t saying anything derogatory to them, rather asking the question, what do they want from their work? Apparently, I misspoke and don’t know if I’m confused or just...
Do you need to hire, engage and retain younger workers? (Part 2) Here’s what you need to know…

Do you need to hire, engage and retain younger workers? (Part 2) Here’s what you need to know…

by Nancy Roberts | Dec 7, 2021 | Blog Posts

Since younger generations are never going away (and more and more are coming all the time), it’s time to take action (Get off your ass-ets) to find out what those of the younger generation really want from their work and how to reward them for what they are motivated...
Do you need to hire, engage and retain younger workers? (Part 1) Here are some strategies that can help…

Do you need to hire, engage and retain younger workers? (Part 1) Here are some strategies that can help…

by Nancy Roberts | Nov 23, 2021 | Blog Posts

While we may wish that the younger generation would change, there is only one thing we can control: How we interact with them. So if hiring and retaining younger workers is a part of your overall strategy (and it better be!), there are a few steps we can take to...
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