by Nancy Roberts | Oct 12, 2026 | Uncategorized
Most communication problems are not really about communication. They’re about mismatched styles. One person wants the bottom line. Another wants warmth. Another wants reassurance. Another wants detail. And when we give people what we would want (Golden Rule: do unto...
by Nancy Roberts | Jul 3, 2018 | Uncategorized
These are just some of the headlines scrolling through our newsfeed in the last couple of weeks: Worldwide, 13% of Employees Are Engaged at Work The Worldwide Employee Engagement Crisis Employee Engagement at an All-Time Low In an attempt to validate this, we recently...
