by Nancy Roberts | Sep 3, 2025 | Blog Posts
Some hires simply click. When Kelly first came through our client’s hiring process, our feedback was immediate: “This one looks like she would be a rockstar customer support person.” Polished, kind, and thoughtful in her responses, she had the presence you want...
by Nancy Roberts | Aug 26, 2025 | Blog Posts
Hiring isn’t just about what people can do. It’s about what they’re driven to do. This case highlights what happens when a candidate’s skills and style look right on the surface, but the motivators underneath tell a different story. The Interview & First...
by Nancy Roberts | Aug 15, 2025 | Blog Posts
Hiring decisions aren’t just made in the interview.Sometimes, they’re made in the moments after — when the true behavior starts to emerge. This case? A textbook example. The Interview The candidate was polished and prepared.She impressed in the interview, brought in...
by Nancy Roberts | Aug 6, 2025 | Blog Posts
A TriMetrix Tale of Team Misalignment, Emotional Bias, and Hard Truths From the outside, JT looked like a high-potential leader. She was smart. Detail-oriented. Experienced in finance. She even described herself as “passionate about teaching others how to make better...
by Nancy Roberts | Aug 3, 2025 | Blog Posts
We’ve all had that moment in an interview – the candidate is warm, engaging, and genuinely likable. Your instinct says, “She’s the one.” That’s exactly what happened with one of our clients hiring for an Office Manager role. The candidate had a high I/S...
