by Nancy Roberts | Aug 1, 2025 | Blog Posts
Even experienced hiring managers can get blindsided. In one recent case, a client was hiring for a sales role. The candidate came highly recommended. His interview went well. His references were solid. He said he wanted the job. But within weeks of being hired, things...
by Nancy Roberts | Jan 7, 2025 | Blog Posts
Question from James P.:“Our organization has invested in a lot of training over the years and, if I’m being honest, we don’t see much of a return. There is always a short-term burst of morale, I suppose, but it doesn’t last. Before we finalize our training budget for...
by Nancy Roberts | Dec 24, 2024 | Blog Posts
When you think of a part of your life where you’re experiencing great success, it’s likely that you’re already practicing and exhibiting high Emotional Intelligence (EQ). Emotional Intelligence is the key to navigating relationships and managing difficult...
by Nancy Roberts | Dec 10, 2024 | Blog Posts
When it comes to Emotional Intelligence (EQ), there are plenty of misconceptions that prevent individuals and organizations from realizing its full potential. In a previous discussion, we touched on two of the most pervasive myths: that EQ is solely about...
by Nancy Roberts | Nov 25, 2024 | Blog Posts
First, it was Total Quality Management (TQM), then it was Change Management, followed by Leadership Development, Sustainability, and now Diversity, Equity, and Inclusion (DEI). These are just a few of the training and development “movements” that have swept through...
