How To Communicate With Difficult People

At the beginning of my business, I had a sales call with a High Dominant CEO. He shared with me that on his sales team, 13 out of 16 weren’t meeting quota. I joked with him that he had too many bottom performers on his sales team because he had “nice-guy syndrome.” He...

How to customize onboarding for DISC styles

WHEN ONBOARDING EMPLOYEES… It’s helpful to remember that not everyone is the same. What works great for some employees is going to miss-the-mark with others. While there are some standard things you want to do with all employees, there are specific things our new...